Page Comparison

Video Demo: Completing the Required Information to Check a Patient In

Once you have successfully identified the patient, client, referring vet, and clinic, you will need to identify the 1) admitting unit, 2) appointment type, 3) reason for visit, and 4) attending clinician. 

*If you are not seeing units or appointment types appropriate to your hospital, see Hospital Setup instructions.

VetView builds an episode log as you add information onto an appointment, and/or move stuff around. 

Adding Comments/Alerts

Video Demo: Adding Comments and/or Alerts onto an Episode

You can also manually add episode comments and even alerts to the admission.  Simply click on the Episode Log tab, and choose the <Add> button. 

The pop-up will ask if this is an alert, and if you identify the comment as an alert, it will then ask you to identify the type of alert. 

Type in your comment, and click save, which will add a new entry to the log.  If the entry was identified as an alert, it will highlight the line in pink. 

Alerts Displayed

Once you have added your alert, anyone navigating to the admission screen, or later to the patient record will see the alerts. 

Video Demo: How to Add Attachments to an Admission

If you need to attach records to your admission prior to the patient arriving, simply click on the Attachments tab, choose the <Add Document> button, select the documents you’d like to add (yes, you can add more than one at a time!) and click the <Open> button at the bottom right of the pop-up window.

Video Demo: Adding a Pre-Admission Document with RDVM records to the Admission

If you have additional standard information that you collect prior to admission, you can attach a pre-admission document to the record.  To do so, simply click the Pre-Admission button.  You can set up your pre-admission document however your administration prefers to gather whatever information your institution requires.  You may set up as many pre-admission documents as you like, and you may label them whatever suits your needs.  If you have more than one pre-admission document assigned to the Unit you are setting the appointment up for, you will see a pop-up requesting you to choose which document you would like to add, and you can continue to add documents until the necessary documents are completed. 

*For instructions on how to set up your Pre-Admission form, see the tutorial entitled Medical Record Setup.

If you hover to the top right of the Pre-Admission form you will see an option that will allow you to attach files to your document.

Video Demo: How to Add an Estimate on the Admission Screen

You can add an estimate to the record by pushing the <Estimate> button on the admission screen.  You can name your estimates however suits your facility, and you can add as many estimates as you see fit.  Later, when the animal arrives, and the clinician does the admission physical, the appropriate estimate for the care the client agrees to can be saved and accepted, which will allow printing of the relevant information for client signature if necessary. 

Simple Entry

Video Demo: Adding a Simple Estimate to an Admission

For simple estimate entry, you can always simply type in the estimate low and high, and save your estimate. 

Build an Itemized Estimate

Video Demo: Adding an Itemized Estimate

The first tool allows you to manually add charges for what you know will likely be used to build an estimate based on the cost of items and/or services.

Using the Pick List tool to build an Itemized Estimate: 

Video Demo: Using the Pick List Tool to Build an Itemized Estimate

To make the process of estimating visit costs for clients, you can have a Pick List built for your service area (or even for specific rule outs or medical conditions), and then utilize the pick list to quickly choose the potential costs for your clients and build an itemized estimate with multiple charges fairly quickly.  Note:  when pick lists are built, you have the option to default a quantity, which could go so far as to make your estimate for services where there are many charges entered with very few clicks.  Simply choose the Pick List tool on the Estimate screen, and choose the pick list you would like to use either by typing the name of the pick list into the cell, or by choosing it from the drop down menu.  Then select the quantities of each item on the pick list that you would like to include on your estimate (or ensure that the default values are correct and there are no additional charges you would like to add from the pick list) and then click the POST button at the bottom of the pick list pop-up window.  

Build by Group

Video Demo: Adding a Categorized Estimate

You can also “build” an estimate by hand-entering ranges for various categories or estimate “groups”.  To do so, Select the “category” or "group" you are estimating the cost of, and then hand-enter the estimate for that category.  The Final Estimate high/low will build from those things you enter into this area.  

Note:  The categories you will find here can be customized to your hospital or clinic by navigating to the Product Setup screen (accessible from the Navigation menu) and clicking on the tab labeled "Product Category Setup".

Build by Diagnosis 

The third area “Estimate by Diagnosis” will eventually be built to allow you to build estimates against a diagnosis (potentially based on queries of visit costs based on the visit cost of the visit assigned that diagnosis).  This functionality has not yet been built. 

Save, Accept, and Print your Estimate

Video Demo: How to Save&Accept and Print Your Estimate/Authorization Form

Once you have built your estimate, you can save it, which makes it available until such time as one is accepted and potentially printed and applied against the visit.  You can update, save, and accept additional estimates throughout the visit if necessary, as well.  This is where you would want to potentially hard code legal disclaimers on estimates you have clients sign prior to services being rendered. 

Navigation from the Admission Screen

Once you have identified the relevant appointment information, to schedule an appointment for that admission, you simply need to click the <Schedule Appointment> button on the Admission screen. <Schedule Appointment> will navigate you to the Unit Schedule for the Unit you identified to be the Admitting Unit. 

Tools for Finding Appointment Times

When you get to the Unit’s schedule, you can utilize the tools at the top of the screen to click on a date of the calendar, or to find the next available appointment after a specified amount of time. 

Placing your Patient onto the Schedule

When you want to put your appointment on the schedule, you can do so by picking up the purple PA card, dragging, and dropping it into the slot.  If you used a tool to find the next available slot, you will find the appointment slot on the calendar highlighted in green, and if you want to schedule that time slot, there is a <Schedule> button that will put the appointment into the highlighted time space. 

Initiating the Check-In

Right click on the appointment from the schedule, and choose the Check-In Now option.  This will navigate you back to the Admission Screen. 

Executing the Check-In

Choosing the Check-In Patient option from the schedule will navigate you back to the admission screen primarily so that information can be verified, and labels and other custom reports can be printed.  The Admission Forms buttons can house custom reports each school can design to match their professional requirements.  Once you complete the Check-In process, an order will be opened and the clinical staff can proceed with caring for the animal.  Whoever is opening the order can <Save> to open the order but stay on the admission screen, <Save and go back to the schedule>, or <Save and go to the Patient record>, depending on their specific need.