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🎯 Objective
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Bidirectional communication on the Hospital Portal. No communications will be sent back to RDVMs via the portal, only via the standard Communication Worklist events once a PA is started. If a staff member handling the request has questions, they will need to contact the RDVM via telephone.
Hospital Unit Dashboard. This is a feature that Requests may eventually tie into, but is not necessary for the request feature on the Hospital Web Portal.
Chron job to handle the emails, with a separate log. The email event will instead fire off immediately once an RDVM has submitted the request. These statuses can be searched within the Main App even if the email is down.
A flag to indicate the PA was initiated on the Portal. This will be recorded in the Episode Log, but revert to a normal PA once it is processed by a client coordinator, and will not receive any further special treatment within VetView.
Ability to cancel a referral from the Portal. If a clinic or RDVM want to cancel after submission, they must contact the hospital.