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VetView Hospital FAQs

Admission FAQs

Why is the Admission screen not working on a new or freshly migrated installation of VetView?

This is possibly because you have not set up your default client types for owner, RDVM, and clinic.  

Go to the hospital setup screen (Navigation->Hospital Setup->Hospital Setup tab) and look at the first Header underneath the hospital address called Client Type Setup.  You will need to assign the appropriate client type for each of the owner, RDVM, and clinic client types so that the admission screen can load correctly. 

Save your changes by scrolling back up to the top and clicking on the Save button that now appears at the top of the Hospital Setup Window. 

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How can I schedule multiple visits without having to enter in the patient information again?

You can create a second pre-admission using the current patient settings by cliking on the Add Another Admission button.

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This will open a blank pre-admission in a new tab at the top, but keep the existing patient and owner.

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Patient Search FAQ

How do I know which patients are currently in the hospital?

To see all patients who are currently visiting the hospital, go to the Admission screen, and search for admissions in Open status.

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You can also search for all patients with more details about their status under the Patient List on the VetView header bar.  This page also allows you to filter only the patients you are assigned to, or the patients in a specific unit.

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How can I find a patient if they don't have a case number yet?

Under the Patient Search screen, you can search by the patient's name and species and the client's name to narrow down the results.

You can also search specifically for a patient that does not yet have a case number assigned.

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How can I make searching in the patient screen faster?

You can enter in the information that you will use to search every time, and then click on Set Default Search to store that.

The next time you load the Patient Search screen, this information will already be filled in.

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Medical Record FAQs

Pharmacy FAQs

I can't find my question

Couldn't find what you were looking for?  Search the rest of the Hospital Guide here!

Child pages (Children Display)

What do I do if I can't find my question?

You can search the rest of the Hospital Guide if you don't see your specific question. 

Search based on a key word, a screen, or a task you are trying to complete. 

This search is also available in the upper right corner of every screen in the User Guide. 

Live Search
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Setup & Admin Guides
Setup & Admin Guides
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