How to process an Over the Counter Sale
- From the patient record, go to the Medication Section and click Add OTC Product.
- Alternate workflow: From the Point of Sales screen, create or find the patient and client and choose the Sell OTC workflow button.
- Find the appropriate product from the product lookup fields.
- Select the total quantity to add to the bill and remove from inventory. If there is an Open Episode and Open Order, the products will automatically be added to the current episode. Otherwise, the user will be prompted to open a new bill only episode for the client. OTC sales do not have to be tracked to a specific patient if the patient was not present at the hospital.
- Finalize the sale. If the user on the OTC screen also has cashiering privileges, they may go to the Cashier screen and complete the order and take payment. Otherwise, the Order will remain open until the client has visited a cashier.
- OTC sales will appear on the Prescriptions tab of the patient record if they are associated with a patient. Otherwise they will appear on the Order History of the client.