Hospital Request Details Screen
- Cathy Allison
Hospital Request Details Screen
The Request Details Screen is accessed from multiple locations in the Hospital module - from the Request Worklist, the Request Search screen, from the Schedule screen, and also from the Patient Record.
It consists of a patient demographics section at the top, and a series of tabs with options available for the request. These tabs and options are dynamic and will change depending on the request status.
Demographics Cards
These are similar to the demographics cards displayed on the Admission Screen and the Patient Record. On the Request Details screen, they are in a Read Only state, and are displayed for informational purposes. A card unique to the Request Details screen is the Request card, which has a high level overview of the request dates and status.
Additional information is available using the info dots on Patient and Owners.
Tabs
The request details screen sorts each Request Item into its own tab.
Additionally, when you performed a search that had multiple request results, forward and backward arrows may appear. This allows the user to navigate quickly through requests - for example, a supervisor reviewing requests may use this tool to see each Preliminary request without going back to the search screen.
| Button/Tab | Description |
|---|---|
| Previous | Returns you to the previous Request from the search results on the main Search screen, when accessed from the Request Search Screen. May not be visible if this was the only request searched for, or if it was accessed from the Schedule screen or Patient Record. |
| Main Request Tabs | The tabs for each Request Item. Depending on how the request is structured, there may be multiple Main Request tabs. |
| Charges Tab | The charges that will be added to the patient's bill, associated with this request. These can be added via a preset Pick List. |
| Attachments Tab | Allows you to add attachments to the Request. Attachments may also be added to Request documents depending on their setup. |
| Next | Goes forward to the next Request from the search results on the main Search screen, when accessed from the Request Search screen. May not be visible if this was the only request search for, or if it was accessed elsewhere. |
Main Request Tabs
Each Request Item on this screen may have its own main Request Tab. These tabs are given the name of the request item.
| Button | Description |
|---|---|
| Save Button | Saves changes made to the request in the system. Appears after any change is made. |
| Back to Search | Returns you back to the search screen. |
| Accept | Accepts the request for the tab you are currently viewing. |
| Accept All | When there are multiple request items, accepts all request items visible on the screen, even on other Main Tabs. |
| Cancel | Cancels the request. May require a reason for cancellation (e.g. owner did not want to pay.) |
| Reject | Rejects the request. May require a reason for rejection (e.g. incorrect type of request submitted.) |
| Delete | Deletes the request. May require a reason for deletion (e.g. duplicate.) |
| Schedule This Request | Opens the Schedule screen and adds this Request to the working section of the left panel. Request can be dragged onto the schedule and then have any other necessary details filled in. |
| Print Report | Prints the Request Report and any attachments set to print. |
| View Radiology Images (Select Requests) | When a Radiology Request is hooked into an external PACS system, this system will load the request using that linked system. |
| Perform | For accepted requests that have this option turned on at the Catalog level, the Perform button will appear. This sets a flag on the Request indicating that the request has been performed on the patient, and the remaining work to be done is documentation and processing. |
| Transcribe | For accepted requests that have this option turned on, the Transcribe button will appear. This sets a flag on the Request indicating that the request has been transcribed. |
| Review | For accepted requests that have this option turned on, the Review button will appear. This sets a flag on the Request indicating that the request is ready to review. |
| Preliminary | For accepted requests that have this option turned on, the Preliminary button will appear. This sets a flag on the Request indicating that the Request has been reviewed and is considered in preliminary result status. Additional documentation or other steps may need to be finished before completion. |
| Resend Request (PACS only) | If a request was sent to an external PACs system automatically after being accepted, but changes have been made to the request since then, the option to Resend Request may appear as a button on this screen. |
Request Questions
If there are any questions associated either with the specific Catalog Item, or with the Catalog from which the request was selected, then the requesting clinical staff must fill them out on the Patient Record as part of the request process. Those questions and answers will appear at the top of the Main Request Tab to be reviewed by the request unit prior to accepting the request. If any information is missing or incorrect, the request may be rejected.
Digital Document and Request Report
Below the button bar, the Digital Documents as assigned to the request Catalog Item. This section is comprised of form elements that the unit who received the request should fill out as part of the procedure.
For more information on designing digital documents, please see the Catalog Setup screens.
Charges Tab
This tab is where the Request unit can add in their charges associated with the procedure.
A pick list can be set up to work with these charges, or they can be added ad hoc. You can also create a Request Package that contains all of the charges associated with a given procedure, and add it to the bill instead of individual charges.
Attachments Tab
This tab allows you to attach documents to the request. You can also indicate whether these should be attached and printed along with the Request Report when applicable.
Use this tool to attach any surgical reports or images from third party equipment.
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VetView Wiki Most recent releases of VetView: Version 4.2.5 Hotfix (Released 10/31/2024)
To see commonly used terms in VetView Hospital, please visit our Hospital Glossary of Terms.