This page has been updated to reflect changes made in version 1.6.5.
For prescriptions that are PRN or have a set number of refills, you can refill the prescription directly from the patient's record as long as the prescription has not expired.
For prescriptions that were issued as No Refill, you will need to issue a new prescription and have it go through the clinician approval process again. Use Copy Rx to request the same script as before.
Available Refills
Under the new Active tab, all prescriptions with available refills will appear at the top. This will be the first thing you see when you click on the Prescriptions tab.
There are two ways to initiate a refill - you can either right click to access the menu and choose Refill, or simply click on the Refill Rx icon next to the total number of available refills.
Refill Counters
The refill counter is now updated in real time. Requested and Approved refills will deduct a number from the available refill display on a prescription.
Refill Comments
You will be asked to add any desired refill comments, and also to select the patient status and any notes for the patient status (e.g. Going Home, with a time of 4:00 PM in the free text box.)
Upon clicking Submit, the request will be sent to the Pharmacy to be filled. Refills are already approved and do not need to go through the clinician approval process again.
Copy Rx
For controlled substances, or prescriptions that have run out of refills or whose refills have expired, you can right click and choose Copy Rx to initiate a new identical prescription.
Clicking on Copy Rx will immediately open a prescription request form with the same information as the original prescription, but updated expiration dates.
This prescription will need to go through the standard clinician approval process again before being sent to the Pharmacy.
If there is no open episode for the refilled or copied prescription to be placed on, the word "Closed" will appear at the top of the prescription form.
The pharmacy will be prompted to open a bill-only episode at the point of fill.
Cancelling Refills
If a clinician wishes to no longer have a patient on a specific prescription, you can cancel the entire prescription directly from the patient record.
You can also cancel a single requested refill in a series, which will restore that refill to the refill counter. (For example, if the client says they cannot afford the refill today and want to come back in a week.)
Once a Refill is approved or even issued, then those refills will need to be cancelled by the Pharmacy instead.
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