General Description
This screen allows a laboratory to view, edit, and accept/reject/cancel a request for test(s) received from another entity (hospital, other lab, etc).
Using this screen builds up a "map" over time between the outside entities and a lab's internal data. (These maps can be edited/deleted on the Request Setup Tab of the Lab Setup Screen).
Example - A local practice clinic in Atlanta, GA submits a request for a aerobic culture test to the UGA's Diagnostic Lab. Aerobic cultures are named "AeroCul" in the Atlanta clinic's system. The person using the Request screen to accept this request can associate the test "AeroCul" coming from the Atlanta clinic with the "Aerobic Culture" test in the Diagnostic Lab catalog. After that, the VetView will automatically associate the incoming "AeroCul" tests with "Aerobic Cultures".
Screenshots
Request Filter
| Number | Name | Description |
|---|---|---|
| 1 | Request Search Area | This area allows the user to search for requests using a variety of parameters similar to those on other screens. |
| 2 | Request ID Quick Search | This area allows the user to search for requests just using the Request Number. |
| 3 | Print Selected Requests | This button prints the Request Report for the selected requests. (Selected means you have checked the on the left next to the request) |
| 4 | Accept Selected Requests | This button accepts all the selected requests. |
| 5 | Reject Selected Requests | This button puts each of the selected requests into the rejected status. It also allows you to enter a message that will be logged for all selected requests. |
| 6 | Cancel Selected Requests | This button puts each of the selected requests into the cancelled status. It also allows you to enter a message that will be logged for all selected requests. |
| 7 | Accept All Requests | This button allows you to accept all requests in your search. This is necessary because VetView only allows you to view 10 requests at once. |
| 8 | Delete | This button allows you to delete selected requests. |
Request Details
If you click on a single request, you can view and edit the request information while viewing the details associated with the request.
| Number | Name | Description |
|---|---|---|
| 1 | Print Request | This button prints the Request Report. |
| 2 | Reject | This changes the status of the request to "Rejected" and notifies the requester. |
| 3 | Cancel | This changes the status of the request to "Cancelled" and notifies the requester. |
| 4 | Print Request Labels | This buttons prints the associated request labels. |
| 5 | Delete | This button allows you to delete a request. |
| 6 | Mismatch & Default Action | Text displays in red if there is a data mismatch. The default action (the action taken if you don't click on the Resolve Conflict Button) is shown here as well. |
| 7 | Resolve Conflict | Click this to override the default action on a data mismatch. Your options are to add a new record, use an existing record, or leave the record blank. Additionally you have the option of mapping your choice for the future. |
| 8 | Mismatched Data | The data coming from the outside system displays in blue. |
| 9 | Accession Tree | This area displays the accession tree in the same way it will display once accepted. |
| 10 | Questions and Answers | Any accession history or questions/answers will display here. |
| 11 | Mismatched Breed/Species | If a breed or species on the request doesn't match what's in your laboratory, you can click the Resolve Conflict button to fix the problem. |
| 12 | Mismatched Sample/Test | If a sample or test on the request doesn't match what's in your laboratory, you can click the Resolve Conflict button to fix the problem. |