Prescription Fill Screen
The Prescription Fill Screen is the main working screen for pharmacy techs processing a prescription, or a pharmacists reviewing a previously issued prescription.
There are four tabs on every prescription - the Prescription Details for the current active fill, the Refill History for any previously issued fills for the same prescription, a Patient Prescription History containing an overview of their other prescriptions, and a Prescription Change Log to show what fields were saved by which users at which time.
Prescription Header
At the top of the prescription screen are controls on a header row to reject, cancel, start fill, transfer (to another internal pharmacy), Hold, or Edit the prescription. Some of these buttons are locked behind privileges and should be reserved for the supervising pharmacists.
| Field | Description |
|---|---|
| Back to Search | Returns to the Prescription Fill Queue without making any changes to this prescription. Use this if you selected the wrong prescription. |
| Reject | Changes the status of the prescription to Rejected. A message is required to reject a prescription, and can be used as a teaching tool to explain what is wrong for student requestors. A notice will be sent to the requesting student or clinician. For example, "this is the wrong product for this species" or "based on the patient weight this is the wrong drug strength." These systems can also be set up using the Drug Interaction Warnings, but may not be able to catch every possible instance of a potential problem. |
| Cancel | Changes the status of the prescription to Canceled. A message is required to cancel a prescription. The most common use case is that the prescription was requested, but the client decided they didn't want to pay for the medication, or an alternate treatment method was determined after the fact. Once a prescription is requested from a patient record, a student may not have the rights to cancel a prescription, and so may be forced to contact the pharmacy directly. |
| Start Fill | Changes the status of the prescription to In Process and gives the option to reserve the prescription to the current logged in user, preventing anyone else from making changes. Once a fill is started, the prescription can no longer be Rejected, but it can still be put on Hold or Cancelled. |
| Reserve | This option appears once the Start Fill button is pressed. This locks the prescription down to only the current user, preventing anyone else from making changes. |
| Transfer | Changes the Pharmacy of the prescription. This only applies to internal pharmacies; an internal script cannot be changed to an External Fill prescription - the script must be Edited for that instead. |
| Hold | Puts the prescription on Hold and prevents it from being filled. Use this option as a pharmacist to research the specifics of the prescription, or if there is uncertainty that the patient will need this particular drug. Scripts on hold cannot be cancelled, reserved, or issued. |
| Unhold | Appears when a prescription is in Hold status. Removes the Hold from the script so that it can continue to be filled as normal. |
| Edit | Unlocks the prescription fields and allows the user to adjust the details of the prescription itself. This can be used to correct a small mistake that does not warrant a full rejection, such as a typo in the Instructions. This can also be used to issue an alternate product in the case of the requested product being unavailable, such as substituting twice as many 125 mg tablets when the 250 mg tablets are out of stock. |
Prescription Details
Refill History
Patient Prescription History
Prescription Change Log
VetView Wiki Most recent releases of VetView: Version 4.2.5 Hotfix (Released 10/31/2024)
To see commonly used terms in VetView Hospital, please visit our Hospital Glossary of Terms.