🎯 Objective
To allow for RDVM requests for referrals from the Hospital Portal.
\uD83D\uDCCA Success metrics
Goal |
|---|
RDVM can submit a request for a Consult or a Referral from the Hospital Portal |
Email notifications will be sent to specific users when a request is submitted. |
Referrals can be searched based on the status of Consult or New Referral Request on the Admission screen. |
New Digital document category for Hospital Referral. |
\uD83E\uDD14 Assumptions
This project will be built within the existing Hospital Portal and VetView Main Application framework. It will not require any external interfaces.
Hospitals will want RDVMs to select a unit and fill out a basic form as part of the referral request.
Hospitals will have staff assigned to manage incoming requests.
Hospitals will want to turn referrals and consults into Pre-Admissions automatically.
\uD83C\uDF1F Milestones
8-22-2022 - Initial planning meeting with Cathy and Shauna to discuss the request from UGA, identify the assumptions and basic requirements, and plan new interfaces.
8-22-2022 - Started draft of this document.
\uD83D\uDDD2 Requirements
Requirement | User Story | Importance | Jira Issue | Notes |
|---|---|---|---|---|
The Hospital Request form must be able to be turned off for the whole hospital. | As a hospital administrator, I want the ability to keep Requests off until we are ready to support the feature. | High | TBD | |
The Hospital Request form must be able to be turned off on a per Web Account basis. | As a hospital administrator, I want to be able to control which RDVMs are allowed to submit requests. | High | TBD | |
Submission form on the website must require RDVM to have an existing account. | As a hospital administrator, I only want RDVMs with an existing relationship to our hospital to be able to submit electronic referrals. | High | TBD | |
Submission form on the website must allow RDVM to select existing information from account. | As an RDVM, I would like to be able to use the existing Owners and Patients from my account. If the information has been entered once, I do not want to enter it again. | High | TBD | Model after Labs Request submission screen |
Submission form on the website must allow for a custom digital document form on a per unit basis. | As a hospital administrator, I want to be able to customize the form used on the web portal for RDVM referrals. | High | TBD | |
The hospital can select which units are available on the form. Units that have not been set up must not be available to select. | As a hospital administrator, I want the ability to decide which units are allowed to accept requests, and no other units can take them. | High | TBD | |
Submission form on the website must require a unit to be selected. | As a hospital administrator, I want to know which unit a referral is targeted to before it is processed, as I may have different users handling each unit. | High | TBD | |
Referrals from the website must notify different users based on the unit selected. | As a hospital administrator, I want to be able to set which users or email addresses are notified based on the unit. | High | TBD | |
The referral form must allow for the upload of attachments. | As an RDVM, I want to be able to attach any lab results or images to the referrals I am submitting. | High | TBD | |
A Referral must be able to be converted to a PA or a Consult. | Medium | TBD |
\uD83C\uDFA8 User interaction and design
Open Questions
Question | Answer | Date Answered |
|---|---|---|
Should we allow a submission without a unit selected? | No. A unit must be selected. If it is the wrong unit, this can be corrected by the staff completing the request. | 8-22-2022 |
Out of Scope
Bidirectional communication on the Hospital Portal. No communications will be sent back to RDVMs via the portal, only via the standard Communication Worklist events once a PA is started. If a staff member handling the request has questions, they will need to contact the RDVM via telephone.
Hospital Unit Dashboard. This is a feature that Requests may eventually tie into, but is not necessary for the request feature on the Hospital Web Portal.