VetView Support Dates & Versions
VetView Support
The VetView support contract states that we will support our software versions for a minimum of three months following the official release. Below you'll find a table showing our currently supported versions and their scheduled End of Support dates. The main implication of the end of a support date is that we will no longer guarantee to provide patches for that version and may ask the customer to upgrade to a newer version of VetView rather than fix a bug inside an old version.
Release Support Expiration Dates
Version | Release Date | Scheduled End of Support |
|---|---|---|
Version 5.0 Next Version | June 2024 |
|
Mar 29, 2024 |
| |
Oct 13, 2023 |
| |
Apr 14, 2023 |
| |
Dec 21, 2022 | Jan 1, 2024 | |
Aug 12, 2022 | Oct 1, 2023 | |
Jul 5, 2022 | Jul 1, 2023 | |
Mar 4, 2022 | Mar 1, 2023 | |
Jan 7, 2022 | Jan 1, 2023 | |
Mar 18, 2021 | Mar 1, 2022 | |
Feb 14, 2020 | Feb 1, 2021 | |
Version 1.7 | Mar 29, 2019 | Mar 1, 2020 |
Version 1.6 | Mar 2, 2018 | Mar 1, 2019 |
Version 1.5 | Jun 6, 2017 | July 1, 2018 |
Version 1.4 | Feb 2017 | July 1, 2018 |
VetView Version Definition
Major Version (Architectural / Plugin-ups / Java Updated)
Yearly Releases
Release Notes (Guides / Documentation / Wiki / Update Guide)
Training Session for Project Managers/Power Users
Sample Database / Version Schema
Combined Scripts from previous Major Version
Verbose Testing
Minor Version (Small Improvements / Minor Schema Changes)
Quarterly Releases
Release Notes (Supplemental / Documentation)
Scripts – Incremental, including all hotfixes since last Major or Minor release
Testing
Hotfix Version (Bugs Only / No Schema Changes)
Monthly Release – Minimum
Release Notes (Tickets)
Scripts – Data only changes, incremental from last release.
Limited Testing to affected section of the application
Rolling Update / Roll Back (inside the same minor version)
Critical Patch Version (Not Publicly Release on Wiki)
As needed, determined by support and client
Incremental from affected version
Released only to affected client
Version number format - [Major].[Minor].[Hotfix].[Patch]
UVIS Support
The VetView support team is unable to support institutions running UVIS version 3.1 though 3.3. End of Support date Jan 1, 2022.