VetView Support Dates & Versions

VetView Support

The VetView support contract states that we will support our software versions for a minimum of three months following the official release. Below you'll find a table showing our currently supported versions and their scheduled End of Support dates. The main implication of the end of a support date is that we will no longer guarantee to provide patches for that version and may ask the customer to upgrade to a newer version of VetView rather than fix a bug inside an old version.

Release Support Expiration Dates

Version	Release Date	Scheduled End of Support

Version	Release Date	Scheduled End of Support
Version 5.0 Next Version	June 2024
Version 4.2 Release Note	Mar 29, 2024
Version 4.1 Release Note	Oct 13, 2023
Version 4.0 Release Notes	Apr 14, 2023
Version 3.3 Release Notes	Dec 21, 2022	Jan 1, 2024
Version 3.2 Release Notes	Aug 12, 2022	Oct 1, 2023
Version 3.1 Release Notes	Jul 5, 2022	Jul 1, 2023
Version 3.0 Release Notes	Mar 4, 2022	Mar 1, 2023
Version 2.2 Release Notes	Jan 7, 2022	Jan 1, 2023
Version 2.1 Release Notes	Mar 18, 2021	Mar 1, 2022
Version 2.0 Release Notes	Feb 14, 2020	Feb 1, 2021
Version 1.7	Mar 29, 2019	Mar 1, 2020
Version 1.6	Mar 2, 2018	Mar 1, 2019
Version 1.5	Jun 6, 2017	July 1, 2018
Version 1.4	Feb 2017	July 1, 2018

VetView Version Definition

Major Version (Architectural / Plugin-ups / Java Updated)

Yearly Releases
Release Notes (Guides / Documentation / Wiki / Update Guide)
Training Session for Project Managers/Power Users
Sample Database / Version Schema
Combined Scripts from previous Major Version
Verbose Testing

Minor Version (Small Improvements / Minor Schema Changes)

Quarterly Releases
Release Notes (Supplemental / Documentation)
Scripts – Incremental, including all hotfixes since last Major or Minor release
Testing

Hotfix Version (Bugs Only / No Schema Changes)

Monthly Release – Minimum
Release Notes (Tickets)
Scripts – Data only changes, incremental from last release.
Limited Testing to affected section of the application
Rolling Update / Roll Back (inside the same minor version)

Critical Patch Version (Not Publicly Release on Wiki)

As needed, determined by support and client
Incremental from affected version
Released only to affected client

Version number format - [Major].[Minor].[Hotfix].[Patch]

UVIS Support

The VetView support team is unable to support institutions running UVIS version 3.1 though 3.3. End of Support date Jan 1, 2022.