How do I add alerts or comments to a PA?

VetView builds an episode log as you add information onto an appointment, and/or move stuff around.  The Episode Log contains automatic information, such as added contacts or when a patient was checked in.  You can also use this to add episode alerts.

This Episode Log can be accessed by going to the Episode Log tab on the Admission screen.

How do I add alerts or comments to a PA?

Video Demo: Adding Comments and/or Alerts onto an Episode

From the Episode Log tab, click on the Add button to open the Add Episode Comment window.

Check the Alert box to indicate that there needs to be an alert associated with the episode, not just a comment.  The Alert Type is a list of alerts defined by your hospital.  This is a "smart search" box so you can type in a keyword and then select the alert you need from a shortened list.

Type in your comment, and click save, which will add a new entry to the log.  If the entry was identified as an alert, it will highlight the line in pink. 

Where are these alerts displayed?

Once you have added your alert, anyone navigating to the admission screen, or later to the patient record will see the alerts. 

Like the episode log, certain alerts will display automatically.  For example, if there is an outstanding prescription that has not been filled, it will show in the Alert box and then automatically drop off when the prescription has been issued.

What is the difference between an Episode Alert, a Patient Alert, and a Client Alert?

All three alerts can be important your hospital's processes, so it will be up to your specific policies how certain alerts are assigned.  

Patient Alerts are specific only to this patient but will be important for any future episodes.  For example, if a patient is allergic to medication.

Client Alerts are general for the client for all patients.  Clinics and RDVMs especially can have hundreds of patients associated with them, but the RDVM information may still need to be displayed on every patient's admission.  Your accounting department can also utilize client alerts for billing notices.

Episode Alerts are specific to this client and patient, for this episode only.  These alerts are also different from the Main Reason