Reminders send out a notification to the owner regarding an upcoming already scheduled appointment. If a product reminder is "satisfied" by a follow up visit, it can be automatically closed by having a different product added to the patient's bill that would satisfy it. For example, a reminder for a follow up visit could be automatically satisfied when the follow up visit adds a "recheck exam fee" to the patient's orders. - Reminder Setup
- Schedule Reminder Template SetupImage ModifiedImage Modified
- Reminder Worklist
- Appointment Search Screen
- Reminders on the Patient Record
- Reminders on the Admission Screen (for all patients associated with the same owner)
- Reminders on Order Management
- Custom triggers on products
- Custom reminder lengths as short as 1 week or as long as 1 year
- Internal flag for interdepartmental reminders
- Species filters for products
- Same reminder triggered from multiple products
- Same product can be associated with multiple reminders
- Support for complex vaccine schedules such as DHLPP follow ups
- Reminder worklist to allow for follow up and tracking (to be used in response rate reporting)
- Integration with Patient Communication log
- Support for multiple methods of communication, including email, phone, and physical mail
- Support for reminders on non-physical products, i.e. on service charges
- Reminder combination system to link reminders to the same patient and the same owner to minimize communication saturation / spam
- Custom return email addresses per reminder to allow for client responses to the appropriate department
- Integration with schedule system to schedule appointments off a reminder
- Comments system for internal communications
- Reminders display on Schedule Screen appointments
- Internal Reminders appear on Schedule Screen task panel
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