Late Fees may be reversed via the Accounting screen → Adjustments tab → Adjustment Reversal subtab. They are posted to the client's account, by the VetView API, based on rules that are set up via the Hospital Setup screen → Late Fee tab. Clients can be exempted from Interest, Late Fees, and Payment Penalties, via the Client Setup screen → Billing tab.
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Most recent releases of VetView: Version 5.0.2 and 4.2.8 Hotfix (Released 12/20/2024)