Request System

Request System Overview

The VetView Request System is the method by which work or tasks are exchanged between the various Hospital Units, as well as to external systems such as VetView Labs or third party imaging equipment. Requests are separate and distinct from a unit's internal medical record documents, and many features within VetView have been developed to support the needs of request units.

Request System Screens

Request Search Screen
Request Screen
Request Worklist
Patient Record (Requests medical record groups)
Schedule Screen (Request Units)
Catalog Setup

Request System Shortcuts

Request Number: This is a unique identifier associated with each request. A patient may have multiple requests during each visit. Throughout the system, any Request number that appears as an underlined blue link will jump to that request in the Request screen.

Requests in Mail: Requests can be set to trigger event notifications and emails or VetView mail messages to interested parties on initiation, request, approval, competition, etc

Requests in the Patient Record: Requests will appear as a unique object in each episode of the patient record. You can open the request by clicking the link, and also perform actions directly on the request if you have the appropriate Unit membership and privileges.

Other Features of the Request System

Multiple request items per request
Separate Approval process from episodes
Integration with third party applications and imaging systems
Fully customizable Request documents / forms
Request Pick Lists
Automatic billing on request events
Automatic communication to RDVMs based on triggering request events
Integration with Schedule system, including optional private schedules
Customizable workflow per request: Tag a request as Performed, Transcribed, and Reviewed
Optional Special Instructions
Optional required questions for requests
Optional 'Draft' watermark
Integration with Product Reminders
Automatic addition based on Episode Types

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