Order Management System

Order Management Overview

The Order Management system allows you to create a bill for an episode, track charges, and create client invoices.  Pre-paid packages can be purchased and linked to patients. Payments are tracked and processed directly within VetView, with reports for accounting generated ad hoc or for specified time periods.  A late payment system allows you to assess fees, and client credit status allows you to prevent clients from admitting patients until their accounts have been cleared.

Order Management Screens

• Orders
• Order Search
• Cashier Screen
• Register Management
• Exception Log
• Admission Screen (Estimates Tab)

Order Management Shortcuts

Billing Section:  VetView will automatically create a Billing section on each episode to track orders from other parts of the system and also from external interfaces, such as CDMs, imaging systems, and lab systems

Client Invoices:  The Accounting tab on each client screen contains a link to the open and closed orders corresponding to each visit for a patient. 

Packages Tab:  The Packages tab on each patient record provides a list of current and expired pre-paid packages, including quantities used and remaining

Other Order Management Features

• Billing pick lists
• Integration with Inventory
• Integration with Pharmacy
• Automatic charges when adding documents or requests
• Automatic boarding charges via the Patient Census
• Optional integration with third party payment processing such as Touchnet
• Invoicing system
• Automatic late fees
• Automatic Product Reminders
• Pre-payments / credits
• Partial payments
• Single payments for multiple patients / orders
• Estimates
• Custom Tax Regions and Tax Categories
• Custom Order Types
• Support for multi-payer and third party payments
• Order Adjustments
• Practice Plan (DVM credit and Unit Revenue Tracking)
• Register tracking
• ASAQ Support (Quebec Only)